46 thoughts on “April 14, 2017

  1. So he’s looking for someone who will come in for ONE-HOUR SHIFTS? What a waste of time to make almost no money… no one in their right mind is going to do it, even if the payroll COULD afford it.

    • I’m thinking either 2 hour shifts or multiple people working 1 hour shifts. Probably the only way to pull it off is to find employees who can work those hours in question, but are also working a shift that would be opening/closing on the same day. If you had say, 2 hours to fill around noon so Brice and Marla could stay off the register and employees that would normally be scheduled for 5-6 hours, but work a closing shiff, have them come in 11am-12pm through 1-2pm, clock out for a couple hours then come back around 3-4pm and finish their closing shift…..roughly. I’ge done something similar in the last at my last job if say I opened and the closer had to call off sick, I’d work from 9:45am to around 1pm, then go do stuff, and come back around 3-4pm to close the store. Not so bad when you are working 7-8 hours, but in only a 4 hour shift, it sounds like a P.I.T.A.

      • No, it actually won’t work. The reason it has to be Marla or Brice for those single hours is because they don’t get paid for overtime. Even if an employee was willing to do what you’re suggesting, they’d have to be paid, and they don’t have enough payroll to cover those hours.

    • A lot of chains actually have a policy stating that a person has to be scheduled for a minimum number of hours if asked to come in. My chain has it at 3. The one that I use to work for had it at 4.

      • Mine is 3 too. We complain when we’re scheduled for that short a shift. Some people at my store drive 30+ minutes to get to work. There’s no way they would work a 1 hour shift.

        I live 5 minutes away and wouldn’t work a 1 hour shift.

      • The minimum hour thing is actually a state law not a department store rule. Most states have it that you need to work a minimum of 3 hours, I believe it is part of labor laws if memory serves. Retail makes you learn these type of things so you don’t get taken advantage of unfortunately. Learned it due to getting screwed out of breaks every so often.

        • Grumbel’s is in Rhode Island. State laws there require three hours on weekdays, and four hours on Sundays and holidays.

        • Yes, it’s a state thing. The reason (among several) why retailers, who operate in a good number of states, have a minimum requirement for hours per shift is so they don’t have to dictate that based on a state to state basis. This is what Texas law dictates on the matter: “Although some states require what is known as “show-up pay” (a minimum amount that is paid to employees who show up for work, only to be sent home early or with no work at all), no Texas or federal law requires such a payment; however, it is best to express the employer’s policy on that issue clearly in a written policy, one way or the other.”

  2. How bout I just be on-call. Customers can call me at home when they are ready to check out and I’ll come in, then I’ll go back home and wait for the next call.

    • What do you bet that he’ll do it, and everyone hates it. Everyone except Stuart who then tells corporate so they cut payroll some more.

      • I don’t see how. Nobody’s going to show up for a one-hour shift. It isn’t worth the gas money or bus fare to show up for one hour, not to the sheer hassle of it.

        I don’t even think it’s legal to compel an employee to work a one hour shift.

        Even if they did, where’s the payroll going to come from? And even if they could pull off both of those, corporate already has an answer to the problem – the SALARIED managers.

        The only way I can see Brice making it work is by some creative reassigning of floor personnel – leaving departments uncovered or by forcing employees to cover multiple departments – which I’ll bet is already happening due to the limited payroll.

        Given Brice’s propensity toward screwing up, I’m betting his ‘solution’ is going to royally piss off Marla, leading to another smackdown – one that probably sends Brice crying into Mina’s trap.

  3. He suggests that one-hour shift without even thinking about all the factors that have been mentioned above. Brice is so young, and yet he’s thinking like a manager with 30 years under his belt – humans are nothing more than headcount, resources to be used up and then cast aside. How do people get to this point?

    • On a certain level, everyone has a capacity for it. There are times when you almost have to think that way to survive.
      Countering that is our capacity for empathy, to recognize other people as people with feelings and to relate to those feelings. Brice’s problem is that, in his own words, he ‘isn’t here to make friends’. Somewhere he’s gotten this twisted notion that a managers job is to avoid relating to his underlings on a personal level. That makes it almost impossible for him to empathize with them.
      We have a word for people who don’t have empathy. They’re called ‘sociopaths’. In Brice’s case it’s a choice rather than a dysfunction, though. We have a word for that too. They’re called ‘jerks’.

    • I suspect his tenure at the previous “upscale” store is a factor in this.

      But Marla suggesting he “work it out” while leaving the area is a recipe for disaster.

      • I interpret the problem differently. There are plenty of employees who would gladly accept an extra hour or half-hour to the existing shift each day, without having to call an extra one in – remember Donnie asked, and was rebuffed due to payroll, and Marla’s reaction showed he wasn’t the first to ask.

        Marla knows Brice can easily make the schedule work *if* he exceeds payroll policy. She trusts him far enough to not do that, and knows the blame would be easy to direct anyway.

  4. I’m pretty sure Marla is just giving Brice enough rope to hang himself with. I don’t think there is any jurisdiction that would allow for 1 hour shifts – the lowest I’ve seen is 3 hour shifts. He’s clearly one of those people who feel that as management he shouldn’t have to do jobs he feels are below his rank. What he doesn’t seem to understand that any good manager will hop in and do whatever needs to be done, including running a register or cleaning a toilet when necessary.

    • So true, Kitty. The good AM’s know that the responsibility devolves UPWARDS, not down.
      Of course, Brice can do what the new Mgr at my last store does and just not schedule someone for a shift. (And they wonder why their stock price is tanking! Sheesh!)

  5. He is going to waste more time and effort trying to solve the problem than if he had just went ahead and worked as first planned. Waste a dollar trying have a nickel.

    • That is my store.. Instead of spending a grand for bullet proof, always works PDA’s for the employees to do their jobs they bought a bunch of ipods with a scanner attached.. We waste hours every day doing almost nothing cause you can’t swap the batteries in the stupid things. They wonder why, our productivity sank after they introduced these things. They have to charge for three hours to full charge both the ipod and scanner. I don’t open so I always have to let one sit in a charger for a couple hours before I can even start to do my job.. Waste of money..

  6. Where does it say a one-hour shift is illegal? I’d bet it’s perfectly legal in the US but I agree it’s not worth it to the employee. Don’t assume the US government cares about workers.

    Marla should not leave Brice alone, as he will try to do it his own way. A cascading series of failures may be coming up.

    One of the grocery stores where I live uses split shifts a lot, particularly on Saturdays. For example 6 a.m.-noon and 5 p.m.-close. Fortunately they are closed Sundays and major holidays, which is why I shop there.

    • A one-hour shift may not be illegal directly, but many states have a provision called ‘reporting time pay’ which makes a one-hour shift impractical for employers. It does this by mandating the minimum period for which the employee may be paid. It varies by state, and there are of course exceptions, but generally an employee scheduled for a shift must be paid for a minimum of three hours – regular wages for the time actually worked, and at LEAST minimum for the remainder. Grumbles can indeed schedule a one-hour shift, but they’d have to pay for three hours under this rule. Corporate would NEVER go for that.

      • Corporate doesn’t want to pay 3 hours for a 3 hour shift even. Corporate would start sniffing around and wondering why salaried employees aren’t working 60 hours at least.

      • http://www.dlt.ri.gov/lmi/pdf/combopost2.pdf
        This document states that an employer in Rhode Island (which is where Grumbels is set) must provide a minimum of three hours work or provide three hours pay.

        My guess is that Brice will decide to shift someone like Cooper to register for one hour a day and STILL INSIST that all of his other work get done. He’ll tell Marla that she simply isn’t “managing” her staff properly – just tell them they have to do it, and voila, problem solved! In Brice’s head, all such problems are handled by changing the way you look at them; in this case, you ignore the fact that only so much work can get done in a given number of hours.

  7. Welcome to Retail Reality Brice. Where managers really DO have to interact with customers, clean toilets, and run cash registers.

  8. What does Brice actually NEED to do that can’t hold for an hour and requires this much hoop-jumping to get out of covering the sales floor? -_-

    • Because working the register is a job no one wants – it’s the worst. Well, not as bad as cleaning toilets but it’s probably next. You are stuck in one place and have to deal with whoever comes along. You cannot hide. Brice, though, is spending way too much time and effort trying to avoid the job. Something not good is going to come from whatever brainstorm he gets. BTW, no one is going to get up and go work a one-hour shift. No one. Watch whoever he schedules calls in sick. Or quits. Or they all collectively refuse to work it.

      • I’ve worked the service desk just being a cashier wasn’t as bad (at the time, I was both, plus returns), although I found janitorial much more preferable, since I cleaning toilets and hazmat ready refridgerators was preferable, especially compared to the service desk.

    • There are some legitimate issues with tying mangers up on a register but if it is only for 1 hour it can be dealt with and not impact things to much. I am betting Brice simply has no idea how to run a register and refuses be in a place where he would have to ask his underlings a question.

  9. Give the guy some credit – I’ve never seen anybody working this hard to be so lazy. Just how much do they pay him to not do his job?

  10. Brice will do anything to avoid working a register! He must have a phobia to it for some reason. As for the one hour shift I tried to imagine that. No one will drive very far to work one hour and then come home. Even if you lived across the street and could walk over, I doubt anyone would want to go to that trouble for an hour. When I have to go somewhere I have to get a mind set for it. Depending on what time this hour is scheduled for, my whole mindset in the morning is geared to that. I have to get up at a certain time and shower and dress for it, then leave, do that hour, and come home. It’s too much trouble for only an hour of minimum wage. Even if I only live across the street.

    • I know, right? Either sh*t or get off the pot with this Brice thing.

      And then he leaves and we get another annoying blonde guy in the AM position at some point, and we go through this again and again and again.

  11. I’m not gonna lie, I’m slightly scared that Brice’s “solution” will be to call his darling Stuart and try to get him to make Marla work every single one of those one-hour shifts because unlike her, Brice has -important managerial work- to do. *Eyeroll*

  12. Obviously Brice is the type who thinks being a manager exempts you from certain jobs. Being manager just means you have to others in addition to the jobs everyone else does. That’s why you’re paid more. Not because you’re in charge.

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