66 thoughts on “December 23, 2015

    • I once worked for a German off shoot of Kmart in Mall in Grand Rapids MI and they had a policy the employees had to worked both Christmas day and 4 hours Christmas day. We had folks lined up to get in Christmas day to buy stuff . Sold a lot of socks junk to folks who needed a gift because they got one from someone. If you did not work the manager said you were fired.

      • If you celebrate Christmas as a religiuos holiday, you can file a legal complaint against the manager, the store and corporate if you don’t want to work. And make it stick. There, of course, could still be practical ramifications. Less likely, if the employees do it en masse.

    • Wrapping presents until late Christmas eve still getting up early to spend time with the family and doing everything a normal person would do. Then going to bed early because they have to be at work at 5a.m. so the returns and exchanges can begin.

  1. Customer: “After all, I might need to come in and browse for five or six hours and not buy anything! After-Christmas sales should begin on Christmas Day and you should be here to serve the almighty customers! I’m important, dammit! Wait, where are you going…?”

  2. All other corporations have people hired to address such stupid questions/comments. They mail out standard letters or even have PR people to respond. But, for some reason, in retail, these lowly workers have to take the brunt of all these ‘comments.’ WE HAVE NO POWER what so ever to address these things either way yet we have to smile and nod and pretend to care and to also pretend like it is not the 4,000th time we’ve heard it.

    • And it’s not only stuff about your own company. Product breaks because it’s faulty? Really not your fault or that of the store, but people are much more likely to complain where they bought it than at the company who made it.

      • Even when the website is printed on the packaging the product arrived in. (Not a question. Just a resigned anticipation of probability.)

  3. I want to know what kind of backwards, one-horse-town this lady lives in where she still goes to brick and mortar stores so much that she absolutely has to go to one on Christmas.

    Honey, you ever hear of this new thing called the internet? It has a store on it called Amazon, where you can buy anything in the world for cheap and have it delivered next day to your house!

    Technology!!!

    Serious though, not just speaking as a former retail slave, but as a human with a working modem, who the heck is so diehard about going to brick and mortar still?

    • Online shopping won’t get her those last minute things she just remembered on Christmas day and needs right away.

      Even if she orders them Christmas eve all the mail places are closed for Christmas.

    • Like Mike B said, you have to wait for mail-ordered merch to arrive. Brick-and-mortar gives you the option of having the item in your hot little hands right then and there.

      Doesn’t justify her request to have the store open on Christmas. Even if you need food that day, you should’ve bought it a day or two earlier when the store was actually open. I suppose it’s different if you don’t have a working fridge to keep it in, but rarely will you find someone in the modern day who doesn’t have a working fridge but still has the funds to go shopping every single day for their food.

      • Oh come on, I had my fridge fail on me, and I was without for two weeks (slow guarantee fulfilment, long story) – and I survived perfectly well!
        It just means you cook simple things that will be eaten right away, get your milk and bread fresh once a day …
        … funny, that’s how people used to live *all the time* right up to the 1950s, when ice boxes with limited space and effectivity (or not even that) were replaced by fridges!

  4. Every year there is an outcry about retailers opening on Thanksgiving and other major holidays. Read the articles online and then scroll down to the bottom to the comments. A large percentage of people agree with this lady, using the absolutely ridiculous comparison of retail workers to the essential service sector.
    ‘My husband is a paramedic and has to work every Christmas, why can’t they do the same?’
    ‘Maybe we should close hospitals and police stations on Christmas too, stop whining.’
    This is the level of self centered-ness and stupidity Western society has been reduced to. I become just a little more misanthropic every December.

    • As I told someone, if you work for emergency services, at least you know you’re doing something useful. By keeping stores open on holidays, a large portion of the population is not able to enjoy the holiday because people are buying stuff. Not really worth it. The paramedic could save a life. I could get someone a deal on a toaster.
      Not the same.

    • And how much do you want to bet at least one of them will tell a worker that “it’s a shame you have to work thatnksgiving”. Who’s fault do you think that is?

  5. And one of my personal favorites:
    ‘You agreed to work holidays when you accepted the job, people like this are what’s wrong with America.’

    • In Canada it used to be illegal for stores to be open Boxing Day and even (once upon a time) Sunday! Laws change and you know big box stores are salivating at the chance to one day open on Christmas. Like that will solve all the problems with their failed business practices.

      • It’s interesting you bring up Boxing Day. Most retailers in this area (by choice) are closed. Giant Tiger, Metro, No Frills…. About the only large store that is open is Wal-Mart.

        • Because…Wal-Mart.

          (I’ll hyphenate the name if I want to.)

          Why does that not surprise me at all? As for the rest of ’em, may Whomever or Whatever their management believes in bless ’em all for giving their staff a further break!

          • The thing with Walmart is, though, that for as long as I’ve known (back to ’95 at least), they’ve always closed early on Christmas Eve and stayed closed for Christmas Day, but were open every other day of the year. It was something I knew and expected when I got a job there after high school, and I was okay with it because I knew it going in. At least Walmart generally sells food (either through a small food department or a full-fledged grocery department), so it makes sense.

            In the U.S., at least, Boxing Day isn’t considered a holiday. It’s just the day the sales start because Christmas is over so it’s time to put the holiday merch on discount to get it out of the store. And Thanksgiving, at Walmart at least, wasn’t a crazy sales day when I still worked there and management at least tried to make sure anyone stuck working that day or Black Friday had some nice food by bringing in catering to fill the break room with tasty dishes, to make up for having to work either day.

      • I remember those days from when I was young but you know what happened when most places (save convenience stores) were closed on Sundays and major Holidays? NOTHING! Nothing at all. Life went on. How about that?

      • What I was surprised is how a certain retailer north of Toronto, the Pacific Mall, is open on Christmas Day. Mind you, this is a heavily Chinese community.

  6. Chances are she’s a ‘soccer mom’ who doesn’t work outside of the home in the first place. Her life has no meaning aside from her bratty kids and her cheating husband. Shopping is a form of therapy and release, it doesn’t matter to her what day of the year it is.

    • And the only real authority she has is to scream at retail workers because she’s not strong-willed enough to make her kids mind.

  7. Hopefully, the powers that be in retail pay enough attention to the bottom line to realize that they would lose money by doing so– after all, the customer base would primarily be people returning gifts or redeeming shopping cards, not people spending money. So they would be out the labor and other expenses,with no actual income to speak of.

    • Where I work, the gift card sales don’t count until they have been redeemed. Thankfully we are closed on both Thanksgiving and Christmas.

    • Unfortunately, they probably only see “that day’s profits”, and only compare it to that same day last year to get whatever the sales goal is, instead of the day before.

  8. You would have to hog tie me and carry me in to get me in to a store on Christmas day. That said, I would like to mention there is one sector of non-essential workers that have to work Christmas. Many companies with call centers are open on Christmas. It doesn’t matter that almost no one calls on Christmas (or almost any other big holiday) the company still feels that they have to be open just in case.

    • Yep, I worked for a call center fifteen years ago, and it was open 24/7/365. Of course, when the holiday signups went around, I was the first to sign up for Christmas Day and Thanksgiving Day so I could make sure I had other holidays off. (the requirement was you had to work two holidays.)
      I’ve heard they’ve gotten rid of voluntary signup and just assign who will work what holiday now.

    • Another sector open Christmas is the C-Stores.. When I started, they closed at midnight Christmas Eve and opened 10-5 Christmas Day.

      2006 they decided they should be open all day every day.

      When I was a kid, if you forgot something Christmas Eve, you were SOL till Boxing Day when the convenience store opened..

  9. My mother (who is 80!) fondly remembers the days when stores weren’t open past five PM. They were closed on Sundays, closed on all holidays, not just Christmas and Easter . . . and guess what? Everyone still got their shopping done. None of this “open at 5 AM” nonsense. Who goes shopping at that time?
    Oh, sure, there are people coming off night shifts who would like to get their shopping done, but in my experience, the majority of people shopping at odd hours are those that have no life to speak of. Shopping is their social life.
    Please, God, do not let this woman talk to Stuart. He might actually think it’s a good idea. “Just for a couple of hours.” That’s what they said about Thanksgiving–look where we are now. The line must be drawn!

    • Well back in those days, half the population was effectively barred from the workplace to begin with, so they could shop during standard business hours.

    • Look, I get that it sucks working weird hours but I will fight tooth and nail to prevent every store (or even most) going back to 9-5 or 9-6. I work 8-6. So does my wife (some different days though). And we kinda need to buy clothes, groceries, etc.

        • It would. Can we convince banks and doctors’ offices to be open those hours? Because I do recall when I was working a regular day-shift and had the hardest time actually getting to either a bank or a doctor’s office. I was forced to schedule a precious day off just for that, rather than spending time with my family or relaxing or getting work done around the house, and heaven help me if something came up and took that day off away from me. (Seriously, I’ve had bosses ask me to cover someone else on a day I had scheduled off, and I had to argue with them for a while that I’d scheduled it so I could go to a doctor’s appointment I couldn’t reschedule at all.)

    • I get off at 11 PM, and would like to get grocery shopping done at that time on some evenings. But that’s the only shopping I ever do at that time, except for the odd midnight release of a pre-ordered video game.

    • When DO people who work night shift shop? IMO it’s not fair to them to have stores conform to a day shift worker’s schedule only.

      • As a night shift worker who work weekends half the time, I frequently have days off during the week that allows me to shop during the day when the MF 9-5 people are at work. If I have to shop on a day that I work, I most frequently do it at 8 am on my way home from work.

  10. I would like to ask this woman if she thinks retail workers are robots or human beings. If they’re human beings they just might like to spend Christmas like everyone else. But Marla’s right, I predict next year the store will be open on Christmas “for just a few hours.” The following year more hours and within 3 to 4 years it will be open on Christmas for regular hours. I remember when I worked at K-Mart many many years ago, they closed early on Christmas Eve and announced over the loudspeaker they were closing early “so the employees could spend Christmas Eve with their families.” Of course they were closed on Christmas day.

  11. Only two types of establishments get my business on Christmas day: Gas stations (only if I am traveling that day specifically) and digital goods retailers (like Steam and Amazon Music). This will continue even if corporate greed decides to open stores that day, like it already has with movie theatres and restaurants.

    • You and me both. It’s the same reason I refuse to go to any stores on Thanksgiving, even though I do expect them to be open for regular work (not crazy sales). If I forgot something for Thanksgiving dinner, you know what? We’ll make do without it!

      • Same here!
        I even refuse online shopping on holidays, and the Black Friday deals on Amazon etc… because I found out all of this is unecessary impulse shopping.
        It’s much more fun to go cycling, or even play games.

  12. Oh, I noticed the other day that the Family Dollar store a few blocks away from where I live has a sign up reading, “For our customers’ convenience, we will be open from 10 am to 4 pm on Christmas Day.” I imagine it’s just a matter of time before the big retailers start opening on Christmas Day, urging customers to rush in for the big after-Christmas clearance sale.

    Is it really to much to ask that these places close for just one day? Just one day out of the entire flippin’ year? They don’t make enough the other 364 days to be able to afford to close for 24 lousy hours? Are they that afraid that they’re going to lose one precious sale?

  13. As mentioned on here previously, I work for a Certain Canadian Coffee Chain. For a while, just before we were bought out, there were actually rumors that by 2016, it would be mandatory for ALL stores to be open Christmas Day rather than at the owner’s discretion because there had been so many people writing to head office complaining “they couldn’t get their coffee on Christmas Day.”

    • LOL, if they planned ahead they could buy that chains coffee in a can and make it themselves whenever they wanted. I know it’s a big part of the Canadian identity (full disclosure: I’m Canadian, I used to work there too) but sheesh.

      • But that’s too much work for them apparently. I get yelled at on a yearly basis when I close on Christmas Eve. We put garbage cans across the drive-thru every year, and, without fail when I drive past (not even an hour later) to go to my grandmother’s house for coffee (having missed dinner), they’ve already been moved. Often there will be a car idling at the speaker with someone leaning out the window, presumably yelling at the speaker for service 🙂

  14. I agree with closing most things on Christmas but also I have to admit that I see a slightly different argument. There are people of different faiths who don’t celebrate Christmas and having at least some options for them seems at least somewhat reasonable. (Note I am not in favor of year round shopping I am looking more at the necessities and possibly a restaurant or two). If for no other reason than we might find it obnoxious to find stores closed for religious holidays that we don’t celebrate.

    As for the old shopping hours, I worked third shift for quite a while and I worked 10 hour days, between work, the commute and me needing to rest I barely had any time to get any real shopping done except at a few places that are 24 hour. A 9 to 5 shopping setup would basically mean I could only shop on weekends and even then it might be a problem.

    • I WOULD get fired because my answer would be “Unless it’s lifesaving medicine, you DO NOT NEED to buy it on Christmas Day! PLAN AHEAD!”

  15. Sadly, my mother had proven to be this to a degree, as I’ve just spent two hours of my well-earned Xmas vacation calling one restaurant after another to find which ones will actually be open tomorrow so we can have dinner out. Each report of one being closed has been met with surprise, as if they don’t have families of their own to be home with. I’m assuming Mom was expecting businesses to be run by robots like in “The Jetsons” by now*.

    *I would _love_ to call her on her selfishness, but due to a brouhaha with the real estate market where I live and my apartment manager, I’m currently staying with her.

  16. I still remember working Christmas day and having a customer proclaim that she was baffled at how the grocery stores could get away with closing for a day. “They’ll miss a day on their milk!” What? like it’s going to all expire on the shelf because they choose to remain closed for a 24 hours?

    Some people say the stupidest shit.

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