4 thoughts on “January 7, 2018

  1. And on the next markdown day (once a week for where I was working) 99% of them will be marked as destroy and the store takes the hit to sales (from the return) while the company gets the credit from the vendors.


  2. Many moons ago when I was in retail we had a DM who was convinced that because our store had such a high rate of online returns than we must be doing something wrong. Nevermind the fact that we were the only brick and mortar location in the region. I can still see the look on my store managers face after he got chewed out for that.

  3. It’s an unfortunate side effect of the change in retail. Eventually, I believe that all stores that are not grocery stores or do not carry essential everyday items will become giant showrooms for goods. If a customer enters and sees something they like, they will either take a picture of the item with an app that will order and charge their account, or go to a kiosk and order the item online with a number code. I still see customers being able to do returns and also doing pick ups, but beyond that it will all happen online. Store employment will be cut down to more than likely 2 or 3 people at most to clean up the store and help with carrying out/ in items.

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