27 thoughts on “July 22, 2016

  1. She didn’t want her ice coffee anymore either; now it’s sitting on the shelf where one of those bottles was.

    (Seriously why would you carry around a bunch of stuff you don’t want? Do people just grab random stuff on a whim and then forget about it?)

    • @Needfuldoer
      Ironically from what I understand from working retail for 10 odd years, it happens because of sensory overload that retail stores put into their shops.

      Now I don’t know the exact terminology but stores purposely make there stores bright colors, use florescent lights, play certain types of music and places things to catch your eye just right. It basically makes the brain get hopped up on some chemicals of feeling good so that they will just grab as much as possible. The problem is that after a few minutes of being in a store the brain comes down from the “high” and people start to second guess themselves which results in them abandoning stuff.

      Now I don’t have any proof but consider it my intuition but us retail employees are so use to the stimuli that are brains don’t get affected by it as much. (I say as much because every now and then I will see an employee buy something that they think they can use) This makes us more aware of the tactic and find it annoying when people decide they want to abandon something at check out.

      But I defiantly agree it is annoying when at the end of shift you have 12 carts of junk that people decided at the last minute they didn’t want, but I can’t 100% blame them since companies pay millions of dollars to think tanks (I have no proof but again experience is what I am judging this off of) to create ways to make customers get that “shopper high”.

      • That’s a good analysis. The other part of the equation is the pervasive attitude that “they pay people to put that stuff back,” not understanding that the net effect of their douchebaggery is higher prices and poorer service.

        • I also work retail, and I have to agree with both of you. I think another part of it is also that once they come off that “high”, they realize that they can’t afford it all.

      • Defiant… why? Wouldn’t vocalizing that get you fired?

        I usually don’t put something in my cart if I don’t want it, but in te rare instance I do, I never take what I don’t want to the register. I’ve even walked all the way back across our rather large grocery store to return an item I decided I didn’t want. Good exercise.

        • Exactly right! There is also time restraints “Oh, golly, look at the time! I have to get through this register (another 15 minutes at least!) and I don’t have time to walk all the way back to return this to it’s proper place!” But it is good exercise and sometimes the line is shorter when you return.

        • I think he meant “definitely” instead of “defiantly”, makes much more sense.

          It could’ve been worse, she could’ve bought it all and then returned it, that’s actually a bigger waste of time and resources.

    • My store actually prefers they DON’T put it back…because they always do it wrong, put it in the wrong place, use the wrong hanger, don’t hang it correctly, don’t fold it correctly, and it creates double the work for us to find and fix everything the “helpful” customer put back.

      • On the rare occasion I have to put something back, I find someone from that department to put it back. I explain that I need to put it back but can’t remember where it goes. I will ask them to do it so I don’t put it in the wrong place. Outwardly they seem to appreciate it, I just wonder if they actualy do.

        • We totally do. I’d rather have you hand it to me so I can just put it back instead of playing “lets-find-random-shit-in-random-places” game.

  2. I would still rather have them change their mind at the register and hand it to the cashier (though preferably just 1 or 2 items) than leave it helter skelter all over the store. Often they hide them because they’re embarrassed by what they’re doing but not enough to return them where they belong. And then there’s the ones in grocery stores who leave frozen stuff on a regular shelf.

    • This, exactly! I don’t work in a grocery store, thankfully (I can’t imagine how much money they lose every time some jerk leaves an unwanted package of raw shrimp hidden behind the breakfast cereal!), but it’s still a pain in the backside to have to find every item that’s in the wrong place and return it to its correct place, every day. Better to just hand it all to an employee who’ll put it where it belongs as soon as they can.

      • I work in a busy grocery store, we have people constantly putting things back on the shelves. It is part of their job, or so it seems.

    • It’s amazing how many people will take stuff up to the checkout at the grocery store & just leave it in the impulse buy racks. I frequently hand items to the cashier explaining that “someone left this in the magazines”. (Come to think of it, if I was too embarrassed to say “I’m sorry, I don’t want this after all” that would make a great cover!)

  3. It’s simple: before you put the item in the basket and leave the aisle, make up you mind right then and there if you actually want it.

    I’ve also seen dumb parents give their kids some toy to hold onto that they have no intention of buying, only to act surprised when the kid screams their head off when they take it away… SMH

  4. It depends on where you’re shopping. I like to shop at thrift stores and you never know what you might find. I’ll put things in my cart I want to buy but often by the time I’ve seen everything there will be more than I can afford so I’ll have to go around and put things back. In a thrift store it doesn’t usually matter if it’s folded just right since it’s something on a shelf like a cup or hanging up a garment where you found it. So I do that instead of just dumping it anywhere before going to check out.

      • A lot of the places that object to customers putting them back, however, will have a designated area that you can leave stuff (like the book cart at the library), instead of having to take it to the cashier.

  5. Actually I like this customer because she gave them all back in a basket to an associate rather than dumping them somewhere in the store or putting them back wrong lol

  6. love this strip cause it shows just how rude and tacky some customers can be, I say some, not all, but they seem to get worse every year

  7. this one i don’t agree with. I like it when they tell me “these are the items i don’t want,” because we have a bin under every register for this purpose.

    What i hate is when they leave them all over the check lane candy or on top of the soda machine. or scattered through out the store.

  8. I actually don’t mind them handing me their “I don’t want’s” in a basket like this, as opposed to the normal thing they do, which is to just pile the stuff on whatever shelf happens to be at hand when they change their mind. Never mind if it happens to be a half gallon of ice cream that they’ve left to melt on a shelf next to a tee shirts or jeans.

  9. Sometimes I pick something up, and then realize that I can’t actually afford it with my other purchases. Do I take it back to where I’ fairly sure I got it? Or hand it to a cashier? Or sometimes I pickup something and then either my wife tells me that she bought it earlier today, or that I can do without it. or, that it is cheaper somewhere else that I am going to. Or several other reasons.

    Now, I don’t do this often, less than once every 6 months. But it does happen. I do try to put it back when I can, but sometimes I am in a hurry, or I don’t remember exactly where I got it. Now, should I just guess, so as to save the cashier the trouble of having it taken back to the proper place? Or do my best to get it back to my best guess of approximately where it goes? Or, would you rather I just don’t shop at your store anymore, since this seems to be a real sore spot with so many of you?

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